Customer Testimonials

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DealerRater Feb 1, 2021

I enjoyed my service experience. The service rep and staff are very kind and personable. The service team does a good job taking care of my vehicle.

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Google Jan 23, 2021

I have been a INFINITI owner for years. I have always dealt with the Atlanta INFINITI dealership, which has always turns out a bad experience. Let me tell you my experience with the Chattanooga INFINITI Dealership was a breath of fresh air!! I would highly recommend Tom in Sales, Virgil the GM, and Mark the business Mngr. They all made my car buying experience a great one. I will definitely be a return customer.Thank you all again.

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Google Nov 30, 2020

I had a great experience buying a used QX56 from Charleston (salesperson) at INFINITI of Chattanooga. Charleston took the time to help me understand everything about the vehicle, so I was comfortable with the purchase. They gave me fair price for such a nice vehicle and Virgil (General Manager) helped me with a slight issue I had with the vehicle a few days after the purchase. I would highly recommend purchasing a vehicle from Charleston and the rest of the team at INFINITI of Chattanooga.

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Google Nov 30, 2020

Christian decker in the service dept is awesome!! Very knowledgeable and cares about his customers !! Definitely will be back.

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Cars Sep 27, 2020

My service advisor was C. Decker, he explained what was needed on my QX50 and that it would require leaving it there for the day. He quickly did what was necessary to obtain a loaner car for me and kept me updated on the time line. Repairs were completed earlier than anticipated. Excellent experience.

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Google Aug 30, 2020

Highly recommended, I had a great experience working with sales team and finance department. Quality vehicles, large selection, I got the car I wanted, the price range I was looking for, and an affordable payment to fit my family's budget! I most definitely look forward to doing business here in there future!

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Google Aug 30, 2020

Recently a customer needed help out town with family. I looked around and found a dealer and spoke with Jennifer in service. She was very helpful and took excellent care of my customer and their family.

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Google Aug 21, 2020

Highly recommended, I had a great experience working with sales team and finance department. Quality vehicles, large selection, I got the car I wanted, the price range I was looking for, and an affordable payment to fit my family's budget! I most definitely look forward to doing business here in there future!

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Google Aug 13, 2020

Recently relocated to Chatt, scheduled my 2019 QX60 for routine service. Although I was 20 minutes late, it was no problem. My advisor was Christian D., friendly, knowledgeable and professional. I waited for the service to be completed but courtesy cars are available if you call and make a reservation. Very welcoming and comfortable environment, coffee, drinks, healthy snacks and there is a "quiet" area available. Excellent experience, looking forward to taking my QX50 for service as well.

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Google Aug 2, 2020

Recently a customer needed help out town with family. I looked around and found a dealer and spoke with Jennifer in service. She was very helpful and took excellent care of my customer and their family.

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