Today was my first experience with the service department at Infinite of Chattanooga and they were outstanding. Jennifer guided me through the process very smoothly and was very friendly and professional. The waiting area is very comfortable and I was able to do some work while I waited. They were on time and the cost quoted was exactly the charge when it was finished. They even washed my car! I have never had a more professional and customer friendly experience at any car dealer ever! Kudos to INFINITI of Chattanooga! I will be back!
I took my 2006 JX35 to service. They were very thoughtful of my time and schedule and accommodating to my needs. They were SOOO SWEET!!
This has been the best car buying experience I’ve ever had. Virgil, Mitch and the whole team here continue to exceed my expectations for customer service. Thank you, INFINITI of Chattanooga, for respecting my time and making me feel valuable.
Mitch was great to work with... very knowledgeable. buying experience was great! thanks again.
Mitch was very informative and professional as we went through the sales process together he knew the inventory and the infinity product well, hassle and pressure free, once I made up my mind and made a decision the buying process was very easy thanks to the salesman
I would definitely recommend this dealership! I love the friendly no pressure environment. My wife and I were looking for a Certified low milage QX 80 that the dealership did not have at the time. Mitch was very attentive and took our request very seriously. He very respectfully communicated with us when the dealership got in exactly what we were looking for, The general manager was also very helpful and eager to answer all the questions we had as well. The financing guy was quick and courteous .The unlimited mileage Infinity warranty was a great deal for us because my wife drives 30k miles a year. Thank you again Mitch for all you did for us. You are a man of integrity!
My wife and I traveled to infinity of Chattanooga from Alabama to look at a used Toyota, but decided to test drive a QX50 and were blown away. Our outstanding salesman was Thane Mitch Mitchell. He was very patient with us not rushing us for the sale. We would definitely do business with the dealership again and ask for Mitch. We love our new Infinity
Ask for Mitch, you won’t be disappointed! He has vast product knowledge and will make you feel like you’re all that matters!
Mitch was great to work with. He was very knowledgeable about the vehicle we purchased. We drove two hours to get it and he had it ready for our test drive when we got there.
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