Super ServiceGreat Staff
Very professional and informational
I will update this review as time goes forward. We Purchased a new QX60. So far the car is proving to be as one would hope for after spending over and above for a top tier branded vehicle. Our salesman Tim, was very kind and helped us through a very untypical buying process. I had to hurry my test driving of different vehicles because of a holiday and an unplaned road trip. INFINITI was my last brand I was going to test before buying. I had saved it for last because it's location sets it apart from many of Chattanooga's other dealerships. The QX 60 only had one serious competitor, the Buick Enclave .We drove the Toyota Sequoia( wind noise), the Audi Q7( weird cabin noise) Volkswagen Atlas (to many bad reviews) Volvo 70 (cabin room size) , Kia Sedona (road noise), Hyundai Santa Fe( cabin size) the Honda Pilo( unimpressive styling). Skipped BMW and Mercedes because of high maintenance cost and bad dealer reviews. Acura and Lexus had styling that's is about to update. That huge Lexus grill is going to be one bold choice that is so disproportionate that history will wonder why people liked it. Buick didn't have the styling and it's a Buick. I will say it beat INFINITI's navigation. The navigation on INFINITI will not compete with android auto(Google maps) at all. We had to use our phones to drive around the holiday mess and to avoid closed down highways for crashes. Nick recently called me from the dealership, after he became aware of a problem during the financing of the vehicle. We are going to see how that plays out. Next is I've found a large scratch on the front bumper. These two Items are why I scored them at 4 stars. I'm hoping we get to 5 stars after my visit to see they how they handle these thing. Sincerely Adam Carmack
Roger Ruffin is the BEST salesman EVER !! I have owned many cars ... from Hondas to Mercedes to Lexus and now INFINITI. He was the best salesman i have ever dealt with. He went above and beyond. Thank U Roger !! U were a joy to go business with.
Thank you Jennifer and David for the awesome experiece during the purchase of my QX50!
Benny and Jennifer were wonderful to work with. I had found an INFINITI somewhere else but I went to check the inventory here and I was so happy that I did. Prices are less than others and the service is super.
I recently purchased a brand new vehicle from INFINITI of Chattanooga and had an excellent experience. They have a great staff and everyone is so easy to work with. Our salesman, Mark Tanner, was absolutely WONDERFUL. He went above and beyond to make sure we had the best car buying experience possible. This was the first vehicle my mother and I have purchased since we lost my dad, and Mark made us feel like family throughout the entire process. It was truly a pleasure doing business with him. I highly recommend INFINITI of Chattanooga.
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