Customer Testimonials
Excellent support and service from Mike. Highly recommend asking for him.
Steve, Mason, and Kevin are the best! They worked so hard to get the exact color combination I wanted. They are very professional and just great to work with on a deal. I will recommend friends and family to go to Infinity of Chattanooga for all their car needs! Matt goes over all the settings and technology so you are ready to get on the road and enjoy. Thank you Infinity of Chattanooga
Will Wilson and Kevin Howsare was great to work, very good with communication back and forth with me and I love my new car.
Wonderful people to work with!! All service techs were very kind and friendly to work with!! Ken, Austin and Mason took great care of me!! Great place!! Vonna Wingfield
Everyone was extremely helpful and kind at this location. Marina is the best!
Mike and Mason were great and easy to work with
Will was extremely helpful in our purchase. We were in a rush due to totaling my car in a wreck. He was professional and no pressure sales. Highly recommend!
I want to share my experience I had at INFINITI of Chattanooga. It was at least a 10 star!!! Jeff Dumas is an exceptional salesman and a remarkable person. Jeff made our experience buying my QX60 a fun experience. Jeff had our car waiting for us to test drive when we got there. He went over everything with us. If he didn't know something he looked it up for us. His honesty and respectful manners went a long way with me. Thank you Jeff Dumas for making this a happy memory. Would like to thank Kevin Howsare and Matt. Everyone ... Read More Google - Aug 6, 2026
Jeff was great at INFINITI of Chatt! Kevin was also great to work with! They got the deal done quickly and were so helpful! Couldn’t be happier!
Marina was great to work with
Jeff Dumas was very knowledgeable and patient with my questions. He made the buying process very simple and comfortable. Thank you, Jeff!
Everyone was extremely patient and transparent throughout the process. Jeff Dumas, Evan and Mason answered all of my questions, were always prepared and on time, and never made me feel pressured. It was a great experience from start to finish!
We had the best experience with Marina! She was so patient and kind. She helped us with the purchase of our 2026 INFINITI QX80 Autograph. We will definitely recommend INFINITI of Chattanooga to others. Thank you Marina!!
Marina was a pleasure to deal with alongside the others at INFINITI of Chattanooga. She was very patient as my wife and I were trying to decide on a new vehicle. We finally decided on a beautiful brand new QX80 Autograph! Would definitely purchase through them again in the future.
My husband and I had a great experience with Marina. Several phone calls were necessary prior to going to see the car as we live in Indiana. Marina was very professional and made the whole process easy for us.
Marina was super helpful and great to work with. Great dealership experience.
Will Wilson was fantastic and so very patient! Thank you!
The INFINITI Service Department is wonderful. Austin is the best. He always provides exceptional service and does anything he can to make the customer satisfied. He consistently exceeds expectations. Thank you Austin!
Will was super nice and helpful! he’s the greatest!
Steve Sharp was great. Very courageous and helpful. This is our 2nd vehicle purchase from this location and it’s all because of the sales and customer service. We bought the QX65 this time. We love the car!! We look forward to the service on the vehicle and we would definitely recommend this dealership to our friends.
Mason and Mike helped me get an amazing INFINITI Q60! It’s gorgeous and they were so helpful! In and out in no time!
Will was great. Nice and very helpful.
Fast and easy. Very accommodating. Will did a great job.
Jeff was very friendly and nice! Helped us out a lot
Steve Mason and Matthew were great. They listened to all of our needs and helped us find the perfect car.
Marina was wonderful to work with. They located the car I wanted and it was perfect! Kevin stayed in touch with me on the process. Very friendly down to earth sales department. Chattanooga gave me the best price after shopping several dealerships.
My husband and I went here in search of a car. Mr. Steve Sharp, Mr. Kevin, and Mr. Mason were extremely helpful and hospitable. Such wonderful customer service!
Steve and his team were amazing, thorough, & fast. We appreciate all he’s done to handle all of our questions. We left with exactly what we wanted and needed!
I want to commend Will for being an exceptional sales associate. He was through, not pushy, and listened to what our needs/wants were as we shopped for a vehicle. As a business owner, we know how important customer service is for a business and he has earned our business. Thank you, Will!
Will is an exceptional sales associate and hands down one of the best, non pushy sales person I have ever delt with. He respects your time, budget, and knows his products well. Thank you, Will.
From the very moment we got connected to our sales consultant Will Wilson, we were treated as his number one priority. He answered every question, sent every document, delivered every picture or video requested to buy a vehicle sight unseen. He made the process seamless by introducing us to his manager, Kevin Howsare; who was just as impressive in supporting Will and our family to close the deal. After a few failed attempts of securing a hauler to pick up the vehicle, Kevin and Will continued to keep the car right up front along with the file and keys on ... Read More Google - Jun 24, 2026
Had an amazing experience with Steve Sharpe and Mason Pittman. Highly recommended everyone go see these two amazing men for an exceptional experience at INFINITI of Chattanoiga. Super excited about purchasing the QX65 from them.
We had a wonderful experience at Infinity of Chattanooga! Jeff Dumas was a delightful person with whom to work! He was patient and answered all of our questions. This is our third Infinity and our second to purchase with Jeff. We highly recommend Infinity of Chattanooga and Jeff Dumas!!
Steve at Infinity of Chattanooga made my SUV shopping experience easy and enjoyable. He was incredibly detail-oriented, knowledgeable, and patient throughout the entire process, taking the time to answer all of my questions without any pressure. Thanks to his expertise and dedication, he helped me find the perfect SUV for my needs. I highly recommend Steve to anyone looking for a great vehicle-buying experience!
Loved working with Mike, great guy! Come see this man. Sincerely, Max Carey
We just bought the QX60!!! Chae was AWESOME!!! We had the best experience buying a vehicle ever. Kevin, Mason, Austin, Matt, are equally as AWESOME as Chae!!! Many thanks to all of you. If you are looking for a no hassle car buying with respect and an absolute top line vehicle, please see these guys at INFINITY of Chattanooga. Susan & Wayne 🫶
Will was great he took wonderful care of us, if you need a car GO SEE WILL WILSON 🙂
Will and Mason were amazing! No BS, everything was honest and upfront, gave us the facts and worked with us until we got the deal done. If you’re in the market, see these guys!
Will and Mason did an amazing job in my car buying experience!
Stopped by just to browse and walked out with a new QX50! Will was a super sales rep and Matt was great at explaining all the electronics!
Working with Will was very nice. He was very helpful with my friend’s vehicle purchase. Will was not pushy and knowledgeable of the vehicle. Mason was courteous and helpful with financing. Highly recommend Infinity of Chattanooga. Thank you.
Will was so knowledgeable about the car I came to see. He didn't try to have me look at anything else.Thanks Will
We loved working with Infinitie and especially Mike! Such a quick and easy experience. Highly recommend!
I worked with Jeff Dumas, great experience and very helpful with the whole experience. Highly recommended.
My husband and I had a very pleasant experience purchasing an INFINITI with Marina as our salesperson. She was friendly, knowledgeable and made us feel comfortable in making the purchase. I highly recommend using this dealership!
Marina was a fantastic sales consultant with excellent communication. Everyone INFINITI Chattanooga was so friendly. Very easy to deal with and definitely recommend.
I had an excellent experience at INFINITI of Chattanooga. Will, Kevin, and Mason went above and beyond to make the entire process easy, professional, and enjoyable. From start to finish, they were knowledgeable, patient, and never made me feel pressured.
Their communication was outstanding, and they took the time to answer every question and make sure I was comfortable with my decision. It’s clear they genuinely care about their customers and take pride in providing exceptional service.
If you’re looking for a dealership that values honesty, professionalism, and customer satisfaction, I highly recommend INFINITI of Chattanooga. A big ... Read More Google - Jun 8, 2026
Great experience working with Chae and his team! Highly recommend!
Had a wonderful experience purchasing our new QX80 infinity. They worked wonders to get us into our new car! Everyone so nice and helpful and not pushy at all. Love the car!
UPDATE 5/30/26 Took a while buy INFINITI stepped up and reimbursed me for the repairs
One of the smoothest and easiest experiences I've ever had purchasing a vehicle. No high-pressure tactics, no high pressure anything. Find what you like, give them a call, and they do the rest. Marina Veracruz and Mason Pittman are amazing!
Great service. Chae did a really good job for me. He was responsive, helpful and friendly. I would definitely return to this dealership in the future.
Great experience Keven and Nate were very helpful to us.
Mike and Kevin did a great and amazing job with helping me purchase my brand new car!!!
Amazing customer service. So impressed by Chae’s knowledge of all of the models. He was so accommodating and knowledgeable when answering our questions. He came in on his day off and he and Kevin, the sales manager, stayed late to work with us. They worked hard to meet our needs and we got the deal we were wanting. We only have positive things to say about our experience buying our first INFINITI. We feel very confident, because of the time Chae spent with us, that we made a great decision. Kevin was very helpful in educating us with all ... Read More Google - May 26, 2026
Thanks Jeff Dumas for getting us a great deal on our new car.
A BIG THANKS to salesman Will Wilson whom made my buying experience super helpful easy and great priced. I also wanna thank him for meeting us halfway for our great deal!....Ask for Will Wilson!
Will and Brayden were excellent in helping us make our decision on the QX60 we purchased. Check out INFINITI of Chattanooga for your next vehicle purchase.
Mike was great! Excellent experience all around. Kevin was also very nice and accommodating. Highly recommend.
We had a great buying experience with Mr. Will Wilson. He went above and beyond to make our buying experience smooth, quick, and pleasant. Thanks for all your help and for meeting us halfway!
Mike, Will and Mason did an outstanding job
Will was the absolute best and easiest salesman to deal with! Would definitely recommend INFINITI of Chatt!
The salesman Jeff Dumas and the finance guy Mason Pittman made the whole process of buying this vehicle very easy They did all the work and I feel as though they really appreciated my business Would definitely buy from Chattanooga Infinity again.
Jeff Dumas is as honest and trustworthy as they come. He doesn’t try to sell you a car. He helps you find the exact one you want. Our experience with Jeff, at INFINITI of Chattanooga was impeccable. I got my dream car at a dream price.
We just bought a 2025 Telluride from INFINITI. Our salesgirl Marina Veracruz was kind, informative, and very efficient. We loved dealing with her. Everyone greeted us and were very friendly. It was a very easy experience buying our new car today.
Michael Levan and the whole crew were extremely nice and easy to deal with. We had no problem making a deal that easily worked out for both of us. I was able to come in and make a trade in record time. No big upselling of any extra warranty or other jazz either. I’d definitely consider working with them again when the wife’s Defender lease is up and she’s ready for a new SUV.
Go see Will at INFINITI! I had a seamless no hassle experience! Would recommend 10/10 …no games , no gimmicks …straightforward easiest car buying experience ever!
I went in the other day and Will was very nice and helpful. He’s very good at his job and great at making you feel comfortable to ask questions. Kevin is a very good manager. He’s very nice and you can tell he cares. It was very refreshing compared to other places. Highly recommend.
If you’re looking for a great new or used vehicle, INFINITI of Chattanooga is the place for you! Will Wilson was knowledgeable and so helpful in getting me the car I wanted for a great price!
Will Wilson is great and took excellent care of me while purchasing my vehicle!
.I bought a use car and paid $13497.33for it from INFINITI of Chattanooga and had it less than a week and the check engine light came on. Took it back and asked them to check it out and was rudely told no you bought as is. You would think they would have better customer service than this. I know I bought used but still less than a week and they won't even check it out. People need to stay away from this place UPDATE 5/30/26 INFINITI stepped up and reimbursed me for the repairs
Jeff at INFINITI of Chattanooga was a pleasure to do business with. He was patient and provided different options for me to consider in my next purchase of an INFINITI (my 13th).
Thank you to Marina, sales, Mason, finance and Matthew, education, in finding my Infinity Q60. It's absolutely gorgeous and I appreciate each of you for your help, knowledge, and time. #dreamcar
Just got a 2021 Tahoe and had great service from Mike and Mason!!
Great experience buying a car from INFINITI of Chattanooga. Everything was smooth and stress-free. Will was outstanding—professional, patient, and very helpful without any pressure. He made the whole process easy and enjoyable. Highly recommend asking for Will. Five stars!
Will was so nice and helpful when I purchased my vehicle!
Will Wilson was great, he met us at the door and was very attentive to our needs
I highly recommend working with William Wilson. He’s knowledgeable and he’s able to get the job done. I can’t say enough good things about him. Go see for yourself.
Will Wilson is a knowledgeable salesman who will always get the best deals for his guest. Highly recommend.
It was a pleasure doing business with Will Wilson. Highly recommend him to anyone who comes in the store.
Will Wilson is an exceptional salesman. I would recommend him to anyone that comes into the dealership.
We loved working with Mike! He helped us get exactly what we wanted and Mason made it happen! Everyone was so friendly and welcoming!!!
Mike and Mason were fantastic! Highly recommend
Mike and team were great to work with!!
Will at Infinity was fantastic to work with. He really listened to exactly what I wanted and understood my needs right away. He found the perfect option quickly, which made the whole process incredibly smooth and stress-free. From start to finish, he made everything so easy, and I truly appreciated how efficient and attentive he was. I would absolutely recommend him to anyone looking for a seamless experience!
Quick, easy and a transaction with integrity! Thanks Jonathan and Kevin!!
Chae was very professional and the dealership was very helpful and worked to get me the best deal possible!!
Steve Sharpe helped us find the perfect car for one of our church members. So thankful for the help and the great customer service.
I HAVE HAD GREAT EXPERIENCE HERE INFINITI OF CHATTANOOGA TN, JEFFERY DUMAS GREAT SALES PERSON ANS WILL RECOMMEND YOU ASK FOR HIM WHEN YOU COME TO INFINITI
Good experience. Straight forward sale. Mike was very helpful.
Mike was amazing
Had a great and no pressure experience at Infinity of Chattanooga. Steve Sharp was the sales consultant my wife and I dealt with. Can’t say enough about the man! Long story short we bought the vehicle we looked at and he has the information to help us find another in the near future. Lee in the finance department was also outstanding! These 2 men are a representation of what customer service in the automotive industry should be like. Looking forward to doing more business with you guys in the future!
Mike LeVan made my buying experience very easy and enjoyable. He was not pushy and understood my needs!
Sales consultant Jeff Dumas was absolutely wonderful throughout the entire process. This marks our second time buying with Jeff, and I can't recommend him enough if you're looking for a new or used vehicle!
Jeff did a wonderful job selling my son his first car! Top notch!