My service advisor was C. Decker, he explained what was needed on my QX50 and that it would require leaving it there for the day. He quickly did what was necessary to obtain a loaner car for me and kept me updated on the time line. Repairs were completed earlier than anticipated. Excellent experience.
Highly recommended, I had a great experience working with sales team and finance department. Quality vehicles, large selection, I got the car I wanted, the price range I was looking for, and an affordable payment to fit my family's budget! I most definitely look forward to doing business here in there future!
Recently relocated to Chatt, scheduled my 2019 QX60 for routine service. Although I was 20 minutes late, it was no problem. My advisor was Christian D., friendly, knowledgeable and professional. I waited for the service to be completed but courtesy cars are available if you call and make a reservation. Very welcoming and comfortable environment, coffee, drinks, healthy snacks and there is a "quiet" area available. Excellent experience, looking forward to taking my QX50 for service as well.
Recently a customer needed help out town with family. I looked around and found a dealer and spoke with Jennifer in service. She was very helpful and took excellent care of my customer and their family.
Great staff in both sales and service. Very friendly and always accommodating.
Replaced the recall part and gave good advice.
INFINITI of Chattanooga provided us with the best vehicle purchasing experience we have ever had! Shout out to our salesperson Roger Ruffin, finance manager Mark, and the GM Virgil! We highly recommend INFINITI of Chattanooga.
I drove over 5 hours away from Louisville to come to this dealership because of their level of service and care. They acted with integrity and were no hastle throughout the process. In a time where customer service appears to have disappeared with dealerships, this place hit the mark. They took the time to stay open late and went over every detail. First class service and I will return even with the extra drive.
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